BFSI
Voice AI for banking, lending and insurance.
From EMI reminders and collections to onboarding, KYC verification and policy renewals, Zora runs high-volume regulated calls in your customers' languages — with every conversation scored for compliance and recorded for audit.
40%
higher right-party connect rate
100%
of calls compliance-scored
8–12%
lift in recovery & sales
The challenge
What's slowing your team down
- Collections and reminder calls don't scale with human agents alone
- Compliance and script adherence are checked on a tiny manual sample
- Customers want to talk in their own language and dialect
- Connect rates and right-party contact stay stubbornly low
With Zora
Calls we automate
EMI & repayment reminders
Proactive, polite reminders that lift on-time repayment without burning agent hours.
Early & late-stage collections
Consistent, compliant recovery conversations that escalate to humans when needed.
Onboarding & KYC verification
Verify details and complete onboarding steps over the phone, 24/7.
Policy renewals & cross-sell
Catch renewals before they lapse and surface relevant cross-sell openings.
FAQ
BFSI — your questions
See Zora handle your calls.
Book a 30-minute demo. We'll map Zora to one of your real use cases and show you the numbers — transparently, no obligation.
Book a demo